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CBC Criticized for Policy on 'Terrorist' Label in 9/11 Coverage

Paul Christiano Journalist FAYFO Media

by Paul Christiano

CBC Criticized for Policy on 'Terrorist' Label in 9/11 Coverage FAYFO Media © fayfo.com
CBC Criticized for Policy on 'Terrorist' Label in 9/11 Coverage © fayfo.com

Canada’s CBC is under fire for telling reporters not to call the 9/11 attacks 'terrorist attacks.' The broadcaster says it wants to avoid politicized language, but critics argue this guidance downplays the tragedy and its victims.

Canada’s public broadcaster, CBC, is facing criticism after internal guidance surfaced telling journalists to avoid calling the September 11, 2001 attacks "terrorist attacks." The policy, which CBC reaffirmed ahead of the 25th anniversary of 9/11, instructs reporters to use words like "terrorist" or "terrorism" only when attributing them to a source or quoting directly. CBC public affairs director Kerry Kelly said the network’s approach is to be "extremely cautious" with these terms, given how politicized and emotionally charged they have become.

The issue came to light after a Toronto Sun columnist published a CBC memo that told staff: "do not refer to the Sept. 11 attacks as terrorist attacks." The guidance drew immediate criticism from public officials and commentators. New York City Councilwoman Vickie Paladino accused CBC of disrespecting the memory of the nearly 3,000 people killed, including 26 Canadians, and of minimizing the intent and impact of the attacks. Paladino said the policy "undermines the fundamental truth" of what happened on 9/11, pointing to the hijacking of four planes-two that hit the World Trade Center, one that struck the Pentagon, and another that crashed in Shanksville, Pennsylvania.

CBC’s editorial guidance on the use of 'terrorist' and 'terrorism' is not limited to 9/11, but applies broadly to all coverage, reflecting a network-wide policy on politically charged language.

The CBC memo describes the events as "hijackings [that] led to passenger jet crashes," a description critics say fails to capture the deliberate violence of the attacks. This debate over language is not unique to CBC. The Associated Press Stylebook, widely used in newsrooms, also urges caution, noting that "terrorism" and "terrorist" are politicized and inconsistently applied. AP recommends describing events in detail instead of relying on labels, arguing this better serves audiences and avoids editorializing.

In recent years, the use of "terrorist" has sparked debate in other contexts, such as protests and law enforcement actions, making editorial decisions more complicated. CBC’s policy is not new; after the 2023 Hamas attacks on Israel, the broadcaster repeated its stance, saying it does not itself label groups or acts as "terrorist" because of the political and emotional weight of the term. CBC’s approach is similar to other major outlets, including the BBC, AFP, and Reuters, which also focus on factual reporting and attribution rather than direct labeling.

The renewed controversy was triggered when CBC circulated a reminder of its language policy to staff ahead of the 25th anniversary of 9/11, a move that reignited debate over how news organizations should describe such events. CBC has previously faced similar criticism for its approach to the term 'terrorism' in coverage of other major incidents, including the October 7, 2023 attacks in Israel.

Despite these explanations, some journalists and observers question whether such policies reflect the scale and intent of events like 9/11. Critics argue that describing the attacks as "plane crashes" or "hijackings" risks obscuring what victims and their families experienced. The debate highlights ongoing tensions in newsrooms over language, accuracy, and the responsibilities of public broadcasters in shaping public understanding of major events.

Founded in 1936, CBC/Radio-Canada is the country’s national public broadcaster, operating television, radio, and digital platforms in both English and French. As of 2025, CBC employed over 7,500 people and received about CAD 1.3 billion in annual government funding, making it one of the largest public media organizations in North America. The network’s editorial standards and language policies are regularly reviewed and have influenced newsroom practices across Canada’s media landscape.

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